0 Return Policy
Return Policy
All products sold through secondlux.com.my have a 7 days return policy from the date of invoice. The return policy is subject to the vendor's specific terms and conditions.
Returned products must be in original condition and unused.
The buyer must inform us at secondlux.com.my within 7 days period as of the INVOICE DATE of the product being returned.
secondlux.com.my will confirm with the buyer of returning arrangement and the buyer must ship the product back to secondlux.com.my at his/her own cost.
The buyer will take full responsibility for the products during the return shipment back to us.
The items must be shipped back within 10 business days from the date of our written letter.
Restocking Fees
Unless the product is defective or the return is a direct result of an error from our side, a restocking fee of 10% may be charged.
All products sold through secondlux.com.my have a 7 days return policy from the date of invoice. The return policy is subject to the vendor's specific terms and conditions.
Returned products must be in original condition and unused.
The buyer must inform us at secondlux.com.my within 7 days period as of the INVOICE DATE of the product being returned.
secondlux.com.my will confirm with the buyer of returning arrangement and the buyer must ship the product back to secondlux.com.my at his/her own cost.
The buyer will take full responsibility for the products during the return shipment back to us.
The items must be shipped back within 10 business days from the date of our written letter.
Restocking Fees
Unless the product is defective or the return is a direct result of an error from our side, a restocking fee of 10% may be charged.
ENSURING QUALITY, EFFICIENT SERVICES, AND PROVIDING A 100% ORIGINAL PRE-LOVED LUXURY ITEM.
Quick Links
Extras
Contact Info
Unit 32-01, Level 32, Tower B, The Vertical Corporate Towers, Avenue 10, Bangsar. No.8, Jalan Kerinchi, 59200 Kuala Lumpur.
